Building Stronger, More Resilient Organizations
Business consultant
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Strategic Solutions
Healthcare organizations today navigate a complex landscape marked by challenges in regulatory compliance, operational efficiency, and patient-centered care. Leaders are continuously balancing high-quality patient outcomes, financial stability, and rapidly evolving industry standards. Issues such as staffing shortages, compliance pressures, and the growing emphasis on patient satisfaction can strain resources and make sustainable growth difficult to achieve. In this environment, achieving cohesive teamwork and operational resilience becomes essential yet often remains challenging without the right support.
With over 25 years of experience as a healthcare executive and Certified Life Coach, Jillinda Freeman brings unparalleled industry expertise, strategic insight, and a results-focused approach to Thrive’s business consulting services. We understand the unique demands of the healthcare sector and provide tailored, comprehensive consulting that identifies core obstacles, refines processes, and builds a strong foundation for sustainable success. Our approach aims to unlock operational efficiencies, foster a supportive workplace culture, and develop strategic initiatives that are precisely aligned with your organization’s overarching goals.
At Thrive Consulting, we are committed to empowering healthcare organizations to lead confidently and strategically, adapting to new challenges and emerging opportunities. We guide organizations toward a future of growth, resilience, and impactful care delivery, setting the stage for lasting success in a rapidly changing healthcare environment.
“The harder you work for something, the greater you’ll feel when you achieve it.”
-Unknown
Our Sessions Will Be
Personalized
Our initial sessions will be dedicated to assessing where you are currently and creating a personalized plan to fit your unique needs and goals.
Targeted
Everyone has pain points when it comes to achieving their goals. I’ll work closely with you to help identify and overcome them.
Integrative
I’ll be guiding you step-by-step while drawing on my years of experience as a leader in the healthcare field, as well as a coach who utilizes transformative tools to help you achieve your desired results.
Healthcare Consulting
Thrive Consulting and Coaching understands success stems from strong leadership and teamwork. Establishing high-performing, cross-functional teams, while effectively managing both human and fiscal resources, and supporting the delivery of optimal patient care, is critical to success.
Thrive specializes in empowering healthcare companies to reach their full potential whether it is in terms of managing human capital, optimizing fiscal management, improving operational efficiencies, or meeting regulatory compliance.
Are you ready to take your healthcare organization to new heights? Let us work together to create strategies that will not only meet but exceed your business and patient care delivery goals.
Our goal is not just to consult, but to foster an environment of growth and excellence within your organization. With our expertise and your vision, there is no limit to what we can achieve. Let us thrive together in the world of healthcare.
Our Founder
An experienced healthcare executive, Jillinda Freeman, CLC understands the unique challenges leaders face in today’s complex healthcare landscape. With a strong background in strategic planning, acquisitions, and operation of more than 49 Ambulatory Clinics, Outpatient Surgical Centers, Urgent Care and Assisted / Retired Living Facilities. Jillinda brings unparalleled expertise to your doorstep.
Jillinda excels in detailed oversight of quality management and business compliance, ensuring your organization operates at the highest standards. Her fiscal management strategies have consistently led to the identification of operational efficiencies, significant cost reductions, and surpassing of business objectives for our clients.
Her approach is comprehensive and tailored to your specific needs. Whether you are looking to start up a new ambulatory clinic, integrate acquired practices into your existing system, ensure regulatory compliance, or optimize your human resource management, she has the knowledge, expertise, and experience to help your business thrive.
What I Consult On
Operational Efficiency
Streamlining Workflows and Reducing Inefficiencies
Optimizing Patient Scheduling and Reducing Wait Times
Implementing Lean or Six Sigma Methodologies
Enhancing Inventory and Supply Chain Management
Revenue Cycle Management
Improving Billing and Coding Processes
Reducing Claim Denials and Managing Accounts Receivable
Implementing Value-Based Care Models and Reimbursement Strategies
Enhancing Patient Payment Collections and Financial Counseling
Regulatory Compliance
Navigating HIPAA, OSHA, and Other Healthcare Regulations
Prepare for Accrediting Surveys
Ensuring Proper Documentation and Record-Keeping
Implementing Compliance Training for Staff
Patient Experience
Improving Patient Satisfaction Scores (e.g., HCAHPS)
Designing Patient-Centered Care Models
Streamlining Communication with Patients Through Portals or Apps
Enhancing Accessibility and Inclusivity for Diverse Patient Populations
Financial Management
Budgeting and Cost Containment
Evaluating Practice Profitability and Expense Management
Advising on Mergers, Acquisitions, or Partnerships
Staff Management & Training
Recruitment, Retention, and Onboarding Strategies
Addressing Burnout and Improving Staff Satisfaction
Leadership Training for Managers and Physicians
Developing Performance Evaluation Systems
Strategic Growth & Marketing
Expanding Service Lines or Adding Specialties
Enhancing Brand Presence Through Digital Marketing
Building Patient Referral Networks
Conducting Market Research for Practice Expansion
Health Equity & Inclusion
Addressing Disparities in Case
Creating Culturally Competent Care Practices
Improving Access for Underserved Populations
Quality Improvement
Monitoring and Improving Clinical Outcomes
Implementing Evidence-Based Practice Guidelines
Reducing Medical Errors and Adverse Events
Meeting Accreditation Standards (e.g., Joint Commission, NCQA)